We provide free shipping within Australia for all products on our website. We generally ship within 3 working days. If goods are not in stock, we will contact you promptly regarding availability. If you require express delivery please contact us. If you require overseas delivery please contact us, and we’ll quickly let you know the shipping charges and payment options. No Australian taxes apply.
We currently do not ship internationally, however if you would like us to ship overseas, please contact us.
Generally, delivery to capital cities and regional centres in Australia takes between 3 and 10 working days. If you require express delivery please contact us.
We accept payment via PayPal or you can pay with your credit card if you prefer. Orders will be dispatched once we confirm your payment, which is usually within 1-2 days. Occasionally an item listed may not be in stock. If so, we will contact you to offer a refund, a suitable alternative, or to place an item on back-order.
We accept payment via the secure PayPal system worldwide. The PayPal website sets out their security arrangements. Of course, other credit cards have there own security arrangements in place.
Our website is fairly easy to navigate, and you can easily add to, or modify the contents of your shopping cart as you select items.
If you change your mind after checkout but before we despatch (generally within 3 working days), we suggest you contact us. We can simply adjust your order or provide a refund provided that meets our usual conditions (listed below).
Yes, you will need to set up an account to buy from us. But it only takes a few moments.
We generally ship within 3 working days. If goods are not in stock, we will contact you promptly regarding availability.
If you change your mind after checkout, we suggest you contact us. We can simply adjust your order or provide a refund. However, we do recommend that you choose carefully. We don’t normally give refunds on orders that have been despatched, especially if you simply change your mind or have made a wrong selection.
Of course, exchanges and refunds will be made where goods are faulty, wrongly described, or different from samples shown (please note, however, that product colours may vary slightly on different computer screens).
If you wish to query your purchase, please email us, describing the nature of your concern and we will respond to you as soon as possible.